on a Friday, I aim to make your brownies to order for maximum freshness and get them out within one working day when ordered by 12pm Monday - Thursday, but this is not guaranteed.
All brownies are sent out via courier and need to be signed for. Please ensure that there is someone able to sign for the package.
Current COVID restrictions mean consumers will not be required to personally sign the ePOD device or hard copy document but will be required to provide their name verbally to the delivery driver whereby the driver will include this on the delivery record. If a customer refuses to provide their name, the consignment will not be left with them but fall under the ‘refused goods’ process.)
Can I request my item is left in a safe place - Yes, you can leave instructions when you input your shipping address at the checkout when placing your order. PLEASE NOTE - by requesting your items are left in a safe place you do so at your own risk and Short And Sweet Bakery will not be held responsible for any missing or stolen parcels. Please make sure that your safe place is secure and out of sight.
What time can I expect my delivery - All our parcels are sent by courier and can be delivered between 8am and 6pm. In cases where the couriers are running late due to traffic incidents or during busier periods your parcel may arrive later than 4pm
All orders made on a Friday, over a weekend or on bank holidays will be sent out the next working day as I don't want them sat over the weekend in a depot.
If you order by 12pm I can offer you a next working day delivery service by 12.00 for an additional fee of £3.50.
All orders can have a handwritten postcard note attached for an additional 50p. This can be added when you are in the 'cart'. It's at the bottom left hand side of the page.